PFSA offers several training programs on child abuse and neglect designed specifically for mandated reporters of child abuse and delivered by experienced trainers with a wealth of child welfare expertise. The onsite instructionally designed training is delivered at the organization’s location and is FREE* for many providers of child services, including, but not limited to, schools, faith-based organizations, child care centers, libraries, juvenile probation officers, nonprofit community service organizations, and more. In addition to quality training, which has been approved by the Department of Public Welfare, participants will also receive resources to take with them after training.

PFSA currently offers the following Mandated Reporter Training (see below for detailed explanation of each option):

  • Onsite Training
  • Online Training
  • Live Interactive Webinar Training


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  • FREE* Onsite Trainings - We are currently scheduling NOW for free onsite training workshops for dates beginning July 1, 2014. Don't wait to schedule your free training, our training schedule is filling quickly for training dates July 1, 2014  - June 30, 2015.
  • PFSA does offer fee-for-service training workshops for your staff - on the date and time of your choice.  With our fee-for-service training we can accommodate your immediate training needs - no reason to wait.

 Note: For individuals or organizations with fewer than 15 staff members please refer our  online or webinar sections below.

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ONLINE TRAINING FOR RECOGNIZING AND REPORTING CHILD ABUSE   - This online training is designed to work through the material at your own pace (approximately 2 hours) and then take a test for a pass/fail completion email.  This online option is great for those needing training immediately and/or who want to train independently.

  • Click here for our Online Training Course for Recognizing and Reporting Child Abuse. With this link you can take our training at any time that is convenient to you and work at your own pace!

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WEBINAR TRAINING FOR RECOGNIZING AND REPORTING CHILD ABUSE   - This webinar training is an interactive, live version of PFSA’s onsite training, complete with activities. This three-hour training reviews the elements of child abuse, including the legal definitions of a child, perpetrator, and categories and indicators of abuse. The training provides an overview of mandated reporting obligations, including how to make a report, protections for those who report, and the liability for failing to report.  We offer a monthly webinar option or organizations may schedule a webinar just for their staff, at a date and time to match their calendars.

Webinar Options for Organizations:
  • PFSA also offers a webinar option for organizations - at their date and time, to be able to train up to 125 staff members at one training, at a reduced cost.  Please contact PFSA for more information - email


Monthly PFSA Webinar Options


  • Cost for the training is $10 per person (payable at time of registration) and space is limited to 125 participants.  Pre- registration is required.  Materials will be available to download for future reference.  Please log in at least 15 minutes prior to the start time. Each participant must use either a personal computer or mac (no tablets or phones).  Participants need to able to hear the trainer either by computer speakers or by using the phone number provided.  *In order to receive credit for the webinar training, participants must be logged in individually and stay logged in for the duration of the training and complete all activities/tests/surveys.




How To Register for a Monthly Webinar:

1.   This training is designed to sign up and participate as individuals.

2.   To register, click on this link for the training webinar you are interested in.



The below trainings are filling quickly.  Please register as soon as possible.   When trainings are filled, please refer to the list below for other possible dates and times.   


  • Wed. May 7: 6-9 pm - click here to register (filled at this time)
  • Wed. June 11: 6-9 pm - click here to register and pay with a credit card

3.   Registrations cannot be processed without payment.  Until your payment is received, you will not receive a confirmation email with instructions and links.

4.   Once payment has been received, you will receive a confirmation email with information and links to use the day of the training.  Please save this email.  Please complete all pre-tests prior to your training date.


Receiving Credit for a Webinar: In order for each registered participant to receive full credit for this 3-hour mandated reporter training they must:

1.   Register as an individual, utilizing their own email address.

2.   Have their own computer (with internet access) and log in separately using the link provided in the confirmation email they received when they initially registered.  This is a 3-hour live interactive training.

3.   Participate in the entire 3-hour training.  Be sure to log in at least 15 minutes prior to start time, as trainings start exactly at designated time. Logging in after the training has started is not acceptable.

4.   Complete all polls, tests and evaluations.

5.   Completion Email: You will receive an email (within 1 week after training date) stating that you have successfully participated in the training provided that you individually log in to the training, participate in the entire training, and complete all polls, tests and evaluations.  Each registrant must be on a separate computer. Please log in at least 15 minutes prior to the training. Logging in after the training has started is not acceptable. Please save or print the completion email as it will serve as the certificate of completion.

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  • A signed PFSA Training Agreement will be required of any organization setting up their own onsite or webinar training.
  • Click here for a sample of the PFSA FREE Onsite Training Agreement which will be required, along with a fully refundable deposit of $250, prior to securing a training workshop with PFSA.  Contact PFSA for samples of training agreements for webinars or fee-for-service (paid) training workshops.
  • Frequently Asked Questions Regarding Onsite MRT Training provided by PFSA.
  • Summary of Report of Findings for Mandated Reporter Training (.pdf) The results of an independent evaluation of PFSA's mandated reporter training conducted by a senior researcher at Johns Hopkins University.
  • Interactive Scenarios and Tips - Test your knowledge about reporting suspected child abuse.
  • Participant Comments on Mandated Reporter Training (MRT) by PFSA What do participants have to say about attending PFSA's mandated reporter training?
  • FREE* On-Site Staff Training conducted by Child Welfare Experts (includes training and reference materials) *A $250 fully refundable deposit is required to schedule any training.  Organizations must meet DWP eligibility requirements to qualify for free training.
  • Overview of PFSA's FREE* Onsite Training for Mandated Reporters (.pdf brochure) Find out about the types of training provided by PFSA,  how to schedule an onsite training, and mandated reporter products available for purchase.

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Please contact PFSA to review all your onsite training options. To schedule a training for your staff or obtain more information: email or complete the online training request form.



                                                          Suspect Child Abuse?  Call ChildLine 1-800-932-0313.