Train the Trainer Program

PFSA Offers TRAIN-THE-TRAINER for Mandated Reporters

The recent, significant changes to our Child Protective Services Law (CPSL) necessitate clarification in both policy and practice regarding Mandated Reporter Training.  Pennsylvania Family Support Alliance (PFSA) realizes the immense responsibility organizations have to prepare staff to be knowledgeable, proficient, and confident in their roles as mandated reporters of child abuse.  PFSA has more than 20 years’ experience in training professionals on this subject and has trained thousands of mandated reporters across the state.

Many schools, service agencies and other organizations across the state have benefited from utilizing PFSA’s “Recognizing and Reporting Child Abuse” Train-the-Trainer (TTT) Program.  TTT helps organizations build and expand in-house expertise and capabilities to offer Mandated Reporter Training.  The organization chooses which staff will become their in-house resource; these professionals are called “organizational trainers.” By designating a staff person as your organizational trainer, you give your staff the best possible training and ongoing support in their roles as mandated reporters.

PFSA is the only approved entity in Pennsylvania able to offer Train-the-Trainer (TTT).  Our curriculum is approved for Act 48 credits and meets all requirements under both Act 126 (Recognizing and Reporting Child Abuse requirement) and Act 31 for required training of mandated reporters. 

What does an organizational trainer do?

The organizational trainer teaches PFSA’s “Recognizing and Reporting Child Abuse” course content to his/her colleagues within their organization. The trainer helps participants complete the activities and answers questions, especially regarding specific situations that come up within their organization.  Staff with experience working with the child welfare system and who possess a high comfort level training colleagues makes excellent candidates for TTT.

How does PFSA prepare organizational trainers for this important role?

Our TTT session is two full days of instruction, practice sessions and review of our comprehensive Trainer’s Guide. TTT is taught by our corps of master trainers, professionals with decades of experience who have been providing PFSA’s training in the field. The Trainer’s Guide, included in the TTT session, is an organizational tool for arranging facilities, people, time, and materials for training. It also presents information to improve general training skills. During the TTT, participants will learn how to use the guide when facilitating organizational trainings.   After participating in the TTT Program, trainers will have knowledge and experience to keep everyone up-to-date on mandated reporter requirements. 

What happens after the TTT session?

If you’ve ever had the experience of attending training, but not having support to actually use the training when it’s needed on the job, you understand the importance of ongoing technical assistance. PFSA views the TTT session as just the beginning of equipping mandated reporters with the skills they need to protect kids. In addition to the comprehensive training session and guide, we provide free update trainings whenever there are amendments to the CPSL, ongoing technical assistance regarding mandated reporting (when you call our toll-free number, you speak directly with our expert staff) and trainer development teleconferences to increase the skill and expertise of the organizational trainers. Your organization will enter into a three-year partnership with PFSA in order to insure continuity of training and availability of resources. 

How do we participate in PFSA’s TTT program?

Registration is now available online.  Click on your intended session and complete step 1 of the application process.  

Step 2 - payment - can also be completed online if paying by credit card; if not, contact our office and request a payment form for check and purchase orders.  

Step 3 - signing the contract - is the final step; you can request a contract from our office.  Completed contracts can be scanned to email or submitted via fax (717-238-4315).  Direct any questions to: Haven Evans, Director of Training at: or 800-448-4906.

How can our organization host a PFSA TTT program?

We are currently accepting applications for organizations to serve as Hosts for future TTT sessions. If selected as a host location, we offer 50% off the first year application fee for 1 participant ($200 value). In order to qualify as a Host, you must be able to provide the following: 

  • Availability for (2) consecutive days 9:00 a.m. – 4:00 p.m. 
  • Capacity for up to 25 participants
  • Adequate parking for training
  • Laptop 
  • Projector capability

Please contact Haven Evans, Director of Training, at or by calling (800) 448-4906 to learn more about this opportunity.

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